Privacy Policy

1. Introduction

Welcome to AWPL CONNECT, a mobile application owned and operated by Asclepius Wellness Private Limited ("Company," "we," "our," or "us"). This Privacy Policy outlines how we collect, use, and safeguard your information when you use our online doctor consultancy services.

By accessing or using AWPL CONNECT, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our services.

2. Information We Collect

We collect the following types of information:

(a) Personal Information:

• Name, age, gender, contact details (email, phone number, address)
• Medical history, prescriptions, and consultation details
• Payment and billing information (if applicable)

(b) Non-Personal Information:

• Device information (IP address, device type, operating system, app usage data)
• Cookies and tracking technologies for analytics and service improvement

3. How We Use Your Information

We use the collected information for:

• Facilitating online doctor consultations
• Providing customer support and service updates
• Processing payments (if applicable)
• Ensuring compliance with legal and regulatory requirements
• Enhancing user experience through analytics and improvements

4. Sharing of Information

We do not sell, rent, or trade your personal data. However, we may share your information with:

• Registered Healthcare Professionals: For medical consultation purposes
• Third-Party Service Providers: For payment processing, hosting, and analytics
• Legal Authorities: If required by law or to protect our rights and users

5. Data Security

We implement robust security measures to protect your data from unauthorized access, alteration, or disclosure. However, no online transmission or storage is completely secure, and we cannot guarantee absolute security.

6. User Rights & Choices

You have the right to:

• Access, update, or delete your personal data
• Withdraw consent for data processing
• Opt out of non-essential communications

To exercise these rights, contact us at awplconnect@asclepiuswellness.co.in

7. Data Retention

We retain user data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

8. Third-Party Links

AWPL CONNECT may contain links to external websites. We are not responsible for their privacy policies, and we encourage users to review them separately.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be communicated via the app or our website.

10. Contact Us

For any questions or concerns regarding this Privacy Policy, contact us at: